shipping & returns policy

Shipping Policy

AbsolutelyRidiculous.com

Last Updated: June 16, 2025

By placing an order through AbsolutelyRidiculous.com, you agree to the shipping terms below. These terms are designed to set clear expectations and protect both you and Absolutely Ridiculous, LLC ("AR," "we," "us," "our") throughout the shipping and delivery process.


1. General

All orders are subject to product availability. We work to maintain accurate stock levels on our website, but discrepancies may occasionally occur. If an item in your order is out of stock at the time of fulfillment, we will ship available items and contact you to arrange either a backorder or a refund for the unavailable item.


2. Order Processing Times

Orders are processed Monday through Friday during standard business hours, excluding federal holidays. Processing times vary by product type:


Product Type

Estimated Processing Time

Ready-to-Ship (In Stock) Items

5–7 business days (up to 7–10 during high-volume periods)

Custom / Made-to-Order Gloves

Approximately 8 weeks (may vary due to supply chain)

Apparel, Headwear, Bags, Accessories

5–7 business days

Metal Bats, Wood Bats, Paddles

5–7 business days


Custom and made-to-order products are handcrafted specifically for you after your order is placed. Materials are collected, cut, and assembled to your specifications. Turnaround times are estimates and may be affected by supply chain conditions outside of our control. If you need an item sooner, please shop our in-stock inventory.


3. Shipping Carriers and Costs

AR ships via UPS, FedEx, and USPS. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. The shipping cost shown at checkout is final.

Certain delivery addresses have specific carrier requirements:

  • P.O. Box addresses: Shipped via USPS only. Courier services (UPS, FedEx) are not available for P.O. Box addresses.
  • Military addresses (APO/FPO/DPO): Shipped via USPS only.


4. Domestic Shipping

For U.S. orders, please allow 5–7 business days for order processing and fulfillment before handoff to the carrier. During high-volume drops and peak seasons, fulfillment may extend to 7–10 business days. In general, domestic shipments are in transit for 2–7 business days after dispatch.

Once your order has been dispatched, you will receive a tracking notification with a link to follow your shipment in real time.


5. International Shipping

AR ships internationally to select destinations via UPS, FedEx, and USPS. Please allow 5–7 business days for international order processing and fulfillment. International orders generally arrive within 4–22 business days after dispatch, depending on the destination country and selected courier. A more specific estimate will be provided at checkout based on your location and carrier selection.


Duties, Taxes, and Import Fees

International customers are responsible for all import duties, taxes, and customs fees applicable in their destination country. These charges are not included in your order total and are collected by your local customs authority upon arrival. AR is not responsible for delays caused by customs clearance.

If you refuse to pay applicable duties and taxes upon arrival, your order will be returned to AR at your expense. In this case, AR will issue a refund for the value of the goods only — original shipping costs will not be refunded.

We encourage international customers to research potential duties and import costs for their country before placing an order.


Sales Tax

For domestic orders, applicable sales tax is calculated and collected at checkout based on your shipping destination. AR collects sales tax in states where we have a legal obligation to do so.


6. Address Requirements and Fraud Policy

To protect our customers from fraud, all online orders are required to have matching billing and shipping addresses. Orders with mismatched addresses will not be processed.

AR will only ship to the address provided at checkout. Once an order has been dispatched, AR is unable to change or intercept the shipment. If you need to update your delivery address, please contact us at team@ariagloves.com before your order is dispatched and we will do our best to accommodate the change.


7. Tracking Your Order

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment directly with the carrier. Tracking updates are provided by the shipping carrier and are outside of AR's control.

If your tracking information has not updated within a reasonable period or appears stalled, please contact us at team@ariagloves.com and we will assist you in investigating with the carrier.


8. Parcels Damaged in Transit

If your order arrives visibly damaged:

  • If possible, refuse the delivery and contact us immediately at team@ariagloves.com.
  • If the parcel was delivered without you being present, please contact us as soon as possible with photos of the damaged packaging and product.


AR will work with the carrier to process a claim and arrange a refund or replacement as soon as the carrier's investigation is complete.


9. Lost or Stolen Packages

AR is not responsible for packages that are lost or stolen after confirmed delivery to the address provided at checkout. If your tracking shows your order as delivered but you have not received it, please:

  • Check with neighbors or building management
  • Contact the carrier directly to open a trace or investigation
  • Reach out to us at team@ariagloves.com and we will assist where possible


If your package is determined to be lost in transit (prior to delivery), AR will process a refund or replacement once the carrier has completed their investigation and confirmed the loss.


10. Shipping Insurance

All AR shipments include standard carrier insurance for loss and damage up to the carrier's stated coverage limit, which may not cover the full value of your order. AR offers additional shipping insurance at checkout to cover the full declared value of your order. We strongly recommend purchasing additional insurance, particularly for high-value or custom orders.

Insurance purchased at checkout covers your order during outbound shipment only. It does not cover items being returned to AR. If you are shipping a return valued over $75, we recommend purchasing your own shipping insurance through your chosen carrier.

Once a claim is filed, AR will process a refund or replacement as soon as the carrier completes its investigation.


11. Order Cancellations

All sales are final once an order is placed. Orders cannot be canceled after submission. If you have questions about an order before placing it, please contact us at team@ariagloves.com prior to purchase.

If there is an error on AR's part — such as an incorrect item shipped, factory defect, or incorrect size — please refer to our Returns & Warranty Policy for next steps.


12. Out of Stock Items

If an item in your order is out of stock at the time of fulfillment, AR will dispatch all available items immediately and contact you regarding the backordered item. You will have the option to wait for the item to return to stock or receive a refund for that item.


13. Contact Us

For all shipping inquiries, order status questions, or to report an issue with your shipment, please contact our customer service team:


Absolutely Ridiculous, LLC

2316 Cruzen St

Nashville, TN 37211

team@ariagloves.com

877-274-2299

AbsolutelyRidiculous.com