Terms and Conditions

Terms and Conditions

Last Updated: June 16, 2025

These Terms and Conditions govern your use of AbsolutelyRidiculous.com (the "Site") and all products, services, content, and experiences offered by Absolutely Ridiculous, LLC (also doing business as Absolutely Ridiculous, Absolutely Ridiculous Innovation for Athletes, and ARiA) (collectively, "AR," "we," "us," "our"), including through our physical retail location (Studio X), pop-up events, and social media pages on platforms such as Instagram, TikTok, and Facebook (collectively, the "Services").

By using the Services, you agree to these Terms and Conditions and represent that you are 18 years of age or older and have the legal capacity to enter into this agreement. The Services are not intended for individuals under the age of 18.

AR reserves the right to refuse service, restrict access, or terminate your use of the Services, in whole or in part, at any time in its sole discretion, with or without notice. Breach of these Terms and Conditions may result in cancellation of your orders, restriction of your account, or other consequences.


The use of any robot, spider, or other automatic device or software in connection with the Services is strictly prohibited. If we reasonably determine that any order was placed through the use of a bot or automated software, we reserve the right to cancel that order, deny returns, and/or charge restocking fees.


By using the Services, you agree to resolve disputes with AR through binding individual arbitration as described in the "Arbitration" section below, and you waive your right to participate in any class action or representative proceeding.


1. Modifications to These Terms

AR reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes are effective immediately upon posting to the Site. We encourage you to review these Terms periodically. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.


2. Your Privacy

Please review AR's Privacy Statement to understand how we collect, use, and protect the information you provide through the Services, including personal information.


3. Your Account

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorized by you. AR reserves the right to terminate your account or restrict your access to the Services at any time, including for extended periods of inactivity, without notice.


4. Product Descriptions

AR endeavors to accurately describe and display products on the Site. However, items may occasionally be mispriced, inaccurately described, or unavailable. Weights, measures, and similar descriptions are approximate. Fit and sizing may vary between products. Your device's display settings may affect the accuracy of color representation. AR does not guarantee the accuracy, completeness, or currency of any product information and reserves the right to correct errors or update information at any time without notice.


5. Pricing and Payment

All prices are displayed in U.S. dollars and are subject to change without notice. Prices do not include applicable sales tax or shipping costs, both of which are your responsibility. AR reserves the right to modify pricing at any time. Certain payment methods may be disabled during high-traffic releases to maintain inventory integrity.


6. Order Acceptance

All orders are subject to acceptance by AR and product availability. An order confirmation does not constitute acceptance of your order or confirmation of pricing or availability. AR reserves the right to refuse or cancel any order at any time for any reason, including but not limited to:

  • Invalid, incomplete, or missing payment or shipping information
  • Inaccuracies or errors in product or pricing information
  • Use of bots, scripts, or other automated tools to place orders
  • Violations of these Terms and Conditions
  • Suspected fraud or abuse


If an item's correct price is lower than stated, AR will charge the lower amount and ship the item. If the correct price is higher, or the item is unavailable, AR may cancel the order and notify you by email.


7. Bot and Automated Order Policy

AR prohibits the use of bots, scripts, or any automated software to browse, add to cart, or place orders on the Site. If AR determines, in its reasonable discretion, that an order was placed using automated tools, AR reserves the right to:

  • Cancel the order at any time, including after fulfillment has begun
  • Refuse returns or exchanges on that order
  • Charge applicable restocking fees
  • Restrict or ban the associated account


In limited-release situations where per-customer quantity limits are in effect, such limits will be communicated at the time of release. Multiple orders placed under the same address, account, or payment method may be canceled. AR will manually review and cancel orders identified as bot-assisted, even if initially processed.


8. Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title pass to you upon AR's delivery of the item to the shipping carrier (UPS, FedEx, or USPS). Except as expressly provided herein, you are responsible for filing any claims with the carrier for damaged or lost shipments.


9. Shipping

Once an order is placed, it cannot be canceled. Please allow 5–7 business days for domestic order processing and fulfillment before handoff to the carrier. During high-volume drops and peak seasons, fulfillment may extend to 7–10 business days. Custom and made-to-order gloves require approximately 8 weeks of production time before shipment. International orders also require 5–7 business days of processing before dispatch.

AR ships domestically via UPS, FedEx, and USPS. AR currently offers international shipping to select destinations. International customers are responsible for all applicable duties, import fees, taxes, and related charges. AR is not responsible for any costs or delays resulting from customs clearance.

To protect against fraud, all online orders must have matching billing and shipping addresses. Orders with mismatched addresses will not be processed. AR is unable to change or intercept a shipment once it has been dispatched and will only ship to the address provided at checkout.

AR is not responsible for packages lost or stolen after confirmed delivery. If your package does not arrive, please contact team@ariagloves.com to initiate a carrier claim.

If you are shipping a return valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. AR cannot guarantee receipt of returned packages lost in transit and is not responsible for such losses.


10. Returns and Exchanges

Returns and exchanges are available for items purchased directly from AbsolutelyRidiculous.com within 30 days of receipt, provided items are new, unused, and in their original packaging. This policy applies to all countries. Customers who purchase the optional Free Returns + Package Protection add-on ($2.98) at checkout receive free return shipping and protection from loss or damage. Without this coverage, return shipping costs are the customer's responsibility. Canadian orders without package protection are only eligible for return in the case of a verified factory defect, incorrect item, or incorrect size sent by AR — in which case AR covers return shipping costs.

AR does not accept returns or exchanges from third-party retailers including Dick's Sporting Goods or any other authorized reseller. Items purchased through third-party retailers are subject to those retailers' own return policies.

To initiate a return or exchange, visit our returns portal at AbsolutelyRidiculous.com or email team@ariagloves.com with your order number and the item you wish to return. Exchanges are subject to availability.

Return shipping address: 490 Allied Dr, Suite A, Nashville, TN 37211

AR is not responsible for return shipping costs or duties unless the return is due to a factory defect, incorrect item shipped, or incorrect size sent by AR.


Product-Specific Return Conditions

Ready-to-Ship (In Stock) Fielding Gloves

  • 30-day return available for all non-personalized gloves
  • Item must be returned in original packaging, unused and unaltered (not broken in beyond condition received, no glove conditioner applied)


Custom Fitted Fielding Gloves

  • Custom gloves are handmade to your specifications after your order is placed and are not eligible for return or exchange. All custom glove sales are final.
  • Item must be returned in original packaging, unused and unaltered
  • Not sure if your glove is custom? Email team@ariagloves.com


Apparel, Headwear, Bags, and Batting Gloves

  • Must be in new condition with all original tags and packaging attached
  • Must not be washed, worn, or altered


Protective Gear and Sliding Mitts

  • Must be new, unused, and in original packaging
  • Exchanges available for in-stock items only
  • Mystery sliding mitts are only eligible for return in the case of a factory defect


Metal Bats and Accessories

  • Must be new, unused, and in original sealed packaging
  • Customized (engraved) items are not eligible for return or exchange


Wood Bats

  • Non-custom bats only, returned within the 30-day window
  • Must be new, unused, and unaltered
  • Custom Pro wood bats are not eligible for return or exchange


Sunglasses

  • Must be returned with original unmarked packaging, accessories, manuals, documentation, and registration materials
  • Must be in original condition


Clearance Items

  • No returns or exchanges available on clearance items


Personalized and Commissioned Items

  • Custom embroidery, etched items, and commissioned pieces are not eligible for return or exchange


In-Store and Pop-Up Purchases

  • Returns for Studio X (2316 Cruzen St, Nashville, TN 37211) purchases must be made in person at Studio X
  • AR does not accept returns at pop-up locations
  • Items must be in new condition with all original tags and packaging


11. Warranties

Baseball and Softball Glove Warranty

AR offers a one-year warranty on all baseball and softball gloves. For full details on coverage and the warranty claim process, please visit our Warranty page at AbsolutelyRidiculous.com.


Pickleball Paddle Limited Lifetime Warranty

AR pickleball paddles are guaranteed against workmanship and manufacturer defects for the lifetime of the paddle for the original owner, with proof of purchase and identity verification matching the name on the order from AbsolutelyRidiculous.com. This warranty is non-transferable.

Covered: Manufacturing defects in materials and workmanship.

Not covered: Normal wear and tear, damage caused by abuse, negligence, user modification, chips to the top or sides of edgeless paddles, and natural breakdown or fading of graphics or textures over extended use.

AR holds sole discretion to determine whether a damaged paddle qualifies for warranty coverage and whether to repair or replace the item. Replacement paddles are not covered under this warranty. This warranty applies to paddles purchased in the United States only.


12. License for Personal Use

Subject to these Terms and Conditions, you are granted a personal, non-exclusive, revocable, non-transferable license to access and use the Services and their content for personal, non-commercial purposes only. All intellectual property rights remain with AR and its licensors. Except as expressly stated herein, all rights are reserved.

You may download content from the Site for personal use only, provided you do not modify, alter, or remove any copyright, trademark, or other proprietary notices.


13. Restrictions on Use

You agree not to:

  • Copy, reproduce, modify, distribute, sell, license, or commercially exploit any content or materials from the Services
  • Use any bot, spider, scraper, or automated tool to access, monitor, or interact with the Services or place orders
  • Frame or mirror any part of the Services in a way that misrepresents the source or affiliation
  • Take any action that imposes an unreasonable or disproportionate load on the Services
  • Upload or transmit any malicious code, viruses, ransomware, or harmful software
  • Use the Services for any unlawful purpose or in violation of any applicable laws


Do not use the Services while operating a vehicle or in any manner that creates a safety hazard to yourself or others.


14. Proprietary Materials and Intellectual Property

All content, materials, trademarks, service marks, trade names, logos, and other identifiers on the Services are owned exclusively by AR or its licensors and are protected under U.S. and international intellectual property laws. Nothing in these Terms grants you any license or right to use any AR intellectual property without prior written authorization from AR.


15. Submissions

AR does not accept unsolicited ideas, inventions, or product suggestions. Any remarks, graphics, feedback, or other information you provide to AR through the Services, email, or any other channel is considered non-confidential and non-proprietary, except to the extent it constitutes personal information governed by our Privacy Statement.


16. User Content and Social Media

AR does not claim ownership of user-generated content. Any photographs, images, videos, text, comments, feedback, or other content you submit to the Site, post on social media accounts tagged with #AbsolutelyRidiculous or any other AR-promoted hashtag, or otherwise share with AR (collectively, "User Content") is deemed non-confidential and non-proprietary.

By submitting or posting User Content, you grant AR a perpetual, irrevocable, royalty-free, worldwide, sublicensable, and transferable license to use, copy, publish, modify, distribute, display, and create derivative works from that content — including your name, likeness, and social media handle — for any commercial or non-commercial purpose, without further notice or compensation to you.

By submitting User Content, you represent and warrant that: (i) you own or have the right to grant the licenses described above; (ii) you have obtained permission from any individuals appearing in the content; (iii) you are 18 years of age or older; and (iv) the content does not infringe any third-party rights, contain false information, or include harmful or malicious material.

AR reserves the right to remove, revise, or refuse to post any User Content at any time in its sole discretion, without notice or liability.


17. Copyright Complaints (DMCA)

If you believe that your copyrighted work has been reproduced on the Site in a way that constitutes infringement, please submit a written notice to AR's designated copyright agent including all of the following:

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the infringing material and information sufficient for AR to locate it on the Site
  • Your contact information (name, address, telephone number, and email address)
  • A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner


DMCA notices should be sent to: legal@ariagloves.com with "DMCA Takedown Request" in the subject line, or by mail to Absolutely Ridiculous, LLC, 2316 Cruzen St, Nashville, TN 37211. It is AR's policy to terminate use of the Site by repeat infringers in appropriate circumstances.


18. Third-Party Links

The Services may contain links to third-party websites or services not operated or controlled by AR. AR is not responsible for the content, privacy practices, or accuracy of any third-party site. The presence of a link does not imply endorsement by AR. You should review the terms and privacy policies of any third-party site before use.


17. Disclaimers

The Services and all materials are provided on an "as is" and "as available" basis, without representations or warranties of any kind, express or implied, including without limitation any implied warranty of merchantability, fitness for a particular purpose, noninfringement, or title. AR does not warrant that the Services will be uninterrupted, error-free, or free of malicious code, or that any defects will be corrected.


18. Limitations of Liability

To the extent permitted by applicable law, AR and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or related to your use of or inability to use the Services, even if advised of the possibility of such damages.


To the extent permitted by applicable law, AR's total aggregate liability arising out of or related to these Terms and Conditions shall not exceed the total amount you paid to AR in the six (6) months preceding the claim. This limitation does not apply to liability arising from gross negligence or willful misconduct.


19. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless AR, its affiliates, members, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms and Conditions; (c) any content or submissions you provide to AR; or (d) your violation of any rights of a third party.


20. Governing Law and Venue

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. Any legal action not subject to arbitration as described below shall be filed exclusively in the state or federal courts located in Davidson County, Tennessee, and you consent to the personal jurisdiction of such courts.


21. Pre-Arbitration Dispute Resolution

Before initiating arbitration, the party asserting a dispute must send written notice to the other party describing the nature of the dispute and the relief sought. AR's notice address is: legal@ariagloves.com. The parties will work in good faith to resolve the dispute for thirty (30) days following receipt of the notice. If the dispute is not resolved within that period, either party may commence arbitration as described below.


22. Arbitration; Class Action Waiver; Jury Trial Waiver

If the parties cannot resolve a dispute through good faith negotiation, the dispute will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. Arbitration will be conducted in Nashville, Tennessee, or by video conference at the claimant's election.


By agreeing to these Terms and Conditions, you and AR each waive the right to a trial by jury and the right to participate in any class action, collective action, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding.


The arbitrator will have authority to award any relief available under applicable law on an individual basis. The arbitrator's decision will be final and binding, subject only to limited judicial review as permitted by law. If a claim is for $15,000 or less, arbitration may be conducted solely on the basis of documents submitted. Nothing in these Terms prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

If any part of this arbitration provision is found unenforceable, that part will be severed and the remainder will continue in effect.


23. Severability and Enforcement

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.


24. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without AR's prior written consent. Any attempted assignment in violation of this section is null and void. AR may assign its rights and obligations without restriction. These Terms constitute the entire agreement between you and AR with respect to the Services and supersede all prior or contemporaneous communications, representations, or agreements.


25. Miscellaneous

AR reserves the right to monitor all use of the Services and to investigate and take legal action against any unauthorized or illegal use. AR's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.


28. Contact Information

Questions regarding these Terms and Conditions should be directed to:


Absolutely Ridiculous, LLC

Attn: Customer Service

2316 Cruzen St

Nashville, TN 37211

team@ariagloves.com

877-274-2299

AbsolutelyRidiculous.com



Annex A: SMS / Text Messaging Terms and Conditions

Your use of AR's SMS/text messaging service (the "SMS Service") constitutes your agreement to these terms. AR may modify or cancel the SMS Service at any time without notice. Your continued use of the SMS Service following any modification constitutes your acceptance of the updated terms.

By opting in to the SMS Service, you agree to receive recurring SMS/text messages from or on behalf of AR through your wireless provider to the mobile number you provided, even if your number is registered on a state or federal Do Not Call list. Messages may be sent using an automatic telephone dialing system or other technology.

From time to time, AR may send promotional messages about product launches, restocks, events, collaborations, markdowns, and other marketing offers, including cart reminders.

You are not required to sign up for the SMS Service to make a purchase. Your consent is not a condition of any purchase.

AR does not charge for the SMS Service, but message and data rates from your wireless carrier may apply. Message frequency varies. Check your mobile plan for details.


How to Opt Out

You may opt out of the SMS Service at any time by texting STOP to +1 (844) 908-2598. You will receive a one-time opt-out confirmation. No further messages will be sent unless you re-subscribe.

For help, text HELP to +1 (844) 908-2598 or email team@ariagloves.com.


AR may change the short code or phone number used for the SMS Service at any time. Messages sent to a changed number, including STOP or HELP requests, may not be received, and AR is not responsible for honoring requests made to outdated numbers.

Wireless carriers are not liable for delayed or undelivered messages. You agree to provide a valid mobile number and to update your information if your number changes.

To the extent permitted by applicable law, AR will not be liable for failed, delayed, or misdirected messages, or for any action you take or do not take in reliance on the SMS Service.

For more information on how AR handles your personal information, including your phone number, please review our Privacy Statement.